24/7 Merchant Support Specialist - Bilingual

A financial technology company in Bogotá seeks a Merchant Support Specialist to provide 24/7 support for merchants. The role includes answering inbound calls, resolving customer issues with professionalism, and identifying trends for process improvement. Candidates should be fluent in Spanish and English with a high school diploma. This position demands teamwork, problem-solving skills, and a commitment to high-quality work.
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