Account Expert (South America)

Omnisend

🌍 100% Remote Full-time

Job Description

About the role: The Account Expert role at Omnisend is a crucial part of our customer and partner success. We highly believe in the importance of customer‑centricity and are looking for individuals with a great positive attitude and ability to work well with merchants and partners alike. This position is perfect for client‑oriented and goal‑driven individuals who are passionate about e‑commerce and marketing, have a problem‑solving mindset and strong technical and interpersonal skills. This role requires the ability to work across organizational stakeholders and a research‑based mindset.

What you’ll do @Omnisend:

  • Be passionate about customer success and establish yourself as a trusted advisor for Omnisend’s top‑tier customers.
  • Proactively develop strategies with our merchants to help increase revenue through digital marketing strategies for their managed accounts.
  • Onboard new clients so they are set up for success; this may include assi...