Account Manager (Medellín)

Roca Alliances

🌍 100% Remote Full-time

Job Description

About Roca Alliances

Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We partner with innovative organizations worldwide, helping them scale high-performing teams through strategic and tailored recruitment solutions.

About the Role

As an Account Manager at Simpro Group, you will be responsible for driving customer retention, account growth, and long-term client success across a dedicated portfolio of customers. You will serve as a trusted advisor, helping customers maximize the value of Simpro’s solutions while identifying strategic opportunities to strengthen and expand partnerships. This role is ideal for customer-focused and commercially driven professionals who thrive in relationship management and SaaS environments.

Key Responsibilities

  • Account Health & Relationship Management
    • Proactively manage a portfolio of existing customer accounts...