Account Manager

Account Manager – Inside Sales (On-Site) – Dealer SoleraThe Account Manager – Inside Sales is responsible for driving customer retention, reorder revenue, and account expansion through proactive, phone-based engagement.This is an on-site role operating within a structured inside sales environment.The Account Manager manages a portfolio of existing customers, acting as their primary point of contact while balancing customer experience with achieving defined sales KPIs and revenue targets.What You'll DoManage a book of business of existing GoldStar customers.Build long-term customer relationships to drive retention and loyalty.Proactively manage reorder cycles and identify upsell and cross-sell opportunities.Execute consistent outbound outreach via phone, email, and SMS.Achieve monthly sales, retention, and activity KPIs.Prioritize accounts based on revenue opportunity and customer risk.Track all activities and opportunities in CRM systems.Collaborate with internal teams to resolve is...