Job Description
Job Overview
This role will be responsible for processing several types of invoicing within the established timeframe. Responsible for calculating assigned month‑end accruals for the various kinds of processed billings. Maintain and update renewal spreadsheets for billings. Research all past due invoices, actively pursue collections, and process customer service cancellations. Answer internal and external client questions about invoicing, cash receipts, renewals promptly.
Core Job Duties
- Apply/match cash receipts to open invoices, reconcile customer accounts, and execute approved credits and adjustments as needed.
- Process remote deposits.
- Research aged items to identify process issues, provide recommendations to management, and assist with collection issues as needed.
- Process all bad debt write‑offs.
- Compile customer reports for submission to external collection agencies. Answer any follow‑up questions and provide ...