After-sales service engineer

TBEA XI'AN ELECTRIC TECHNOLOGY CO., LTD.

🌍 100% Remote Full-time

Job Description

Job responsibility1. Collect equipment fault information (including historical data, fault recordings, etc.) and report/feedback to the regional supervisor. 2. Conduct inspection of arrived goods and request the client/owner to sign the goods receipt. 3. Review the quantity of replacement spare parts for the client, conduct a preliminary analysis of the reasons for replacement, and report/feedback to the regional supervisor. 4. Provide maintenance and follow-up support for key client projects. 5. Execute and implement the requirements from the R& D team, provide the estimated completion time, and report/feedback to the regional supervisor. 6. Forecast the on-site spare parts demand (3 months in advance) and report/feedback to the regional supervisor. Requirements 1. Major in Electrical, Automation, Mechatronics and other related fields 2. Previous experience in PV industry and equipment, electrical expertise, after-sales service, on-site operation and related experience 3. Ability to t...