AI Quality Analyst (Healthcare)

We're looking for an AI Quality Analyst to support live deployments of AI systems for an early-stage AI company building coordination tools for home care agencies. This is not a passive monitoring role. You will play a critical part in ensuring AI agents perform reliably in real-world environments, stepping in when needed, exercising sound judgment, and helping the team continuously improve system performance.

You will be reviewing call transcripts and text messages generated by AI agents, escalating issues to customers and internal counterparts, and flagging edge cases that the system cannot handle on its own. The volume is high, the timelines are tight, and the work requires someone who stays sharp under pressure and communicates clearly without needing to be told what to do next.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with comp...