Analista de soporte en sitio

SoftwareONE Deutschland GmbH

🌍 100% Remote Full-time

Job Description

The role

Support Analyst

Would you like to boost your career by ensuring business continuity and technological success?

Are you motivated to learn from global teams while gaining experience in managing, configuring, and implementing modern technological infrastructure?

Being part of this team means being the first line of action in the transformation and support of our IT solutions (hardware, software, and networks), supporting critical processes to optimize the operations of our global collaborators and clients. You will have exposure to modern support methodologies, infrastructure deployment, and network upgrades, while strengthening your experience in collaborative environments, guided by experts and driven by continuous learning.

How a day to day would look like in this role:

  • Install, configure, and manage corporate hardware, enterprise software, and basic network infrastructure.
  • Provide timely technical suppor...