Application Support Lead - Vice President

Citigroup

🌍 100% Remote Full-time

Job Description

**GCMS is an ECA app with Payment settlement stability a top priority for the firm. Current business support requires a dedicated support lead for GCMS, OTC and MONET during NAM hours owing to the business volume in this region. This role is required to provide L2 business support and technical support leadership to GCMS and 5 other franchise critical application of Markes Operations technology during NAM Hours.**

**Application supported: GCMS, Oasys Settlements, Confirmations Manager, Margin Ops Netted Exposure Tracking (MONET), Oasys Trade processor and, Oasys Margin.**

**The Application Support Tech Lead Analyst will contribute to existing business standards, exhibit communication skills to influence and convince partners, and relevant stakeholders. He/She will be responsible for volume, quality, timeliness, and delivery of end results for GCMS, OTC and MONET applications. At present the team is mainly based in India which is impacting our service to business in NA...