Job Description
The Associate Account Manager (AAM) is responsible for supporting the day-to-day commercial activities for designated key customers. This role focuses on execution, responsiveness, and coordination to deliver high-quality customer experience. The AAM works closely with the Senior Global Account Manager and cross-functional teams to manage quoting, order processing, pricing execution, and customer communication. Customer Support & Execution Serve as the primary day-to-day contact for assigned customer stakeholders (buyers, planners, operations). Salesforce, SAP). Sales Support & Account Growth Support the Account Manager in executing account plans and growth initiatives. Help track and manage opportunities within CRM (Salesforce). Support implementation of customer-specific programs (stocking programs, pricing agreements, etc.). Data, Systems & Process Management Maintain accurate customer data, pricing, and opportunity tracking in CRM and ERP systems. Support reporting on account perfo...