Associate SLS CRT

DHL Global Forwarding (Colombia) S.A.S.

🌍 100% Remote Full-time

Job Description

Job desription – Associate SLS CRT

Key Responsibilities:

Provide support to the Sales Support team in US by:

  • Support for Large Customer ad hoc & spot quoting.
  • Receive, review, process, and redirect the quotes to the stations for export shipments from the USA.
  • Support the US Incentive Team in activities such as incentive calculations, quality checks, and management of databases, among others.
  • Create, update, and manage internal documents such as SOPs, process maps, and work instructions to ensure process clarity and compliance.
  • Perform track & trace activities for shipments, ensuring timely updates to stakeholders and proactive resolution of issues.
  • Contact DGF stations worldwide when required to request shipment information and ensure timely responses.
  • Create, analyze, and distribute reports for the US Sales team according to the parameters specified by t...