Job Description
Overview
We are seeking a detail-oriented Operations Associate to support back-office payment processing and reconciliation activities within a fast-paced financial services environment. This role involves working cross-functionally with internal teams while handling high volumes of cases requiring manual review and investigation.
Key Responsibilities
+ Collaborate with internal stakeholders including:
+ Dealers
+ Branches
+ Collections teams
+ Contact centres
+ Process and manage:
+ Payment collections and deposits
+ General ledger (GL) reconciliations (debits and credits)
+ Payment investigations and discrepancies
+ Perform back-office collections-related tasks and support payment resolution
+ Analyze cases received via inbox, often including Excel-based data files
+ Complete manual data reviews, updates, and reconciliations using Excel
+ Work within ...
We are seeking a detail-oriented Operations Associate to support back-office payment processing and reconciliation activities within a fast-paced financial services environment. This role involves working cross-functionally with internal teams while handling high volumes of cases requiring manual review and investigation.
Key Responsibilities
+ Collaborate with internal stakeholders including:
+ Dealers
+ Branches
+ Collections teams
+ Contact centres
+ Process and manage:
+ Payment collections and deposits
+ General ledger (GL) reconciliations (debits and credits)
+ Payment investigations and discrepancies
+ Perform back-office collections-related tasks and support payment resolution
+ Analyze cases received via inbox, often including Excel-based data files
+ Complete manual data reviews, updates, and reconciliations using Excel
+ Work within ...