BANAMEX Cash and Trade Proc Rep 2

Citigroup Inc.

🌍 100% Remote Full-time

Job Description

The Cash and Trade Proc Rep 2 is an entry level role responsible for processing basic and routine cash & trade operations in coordination with the Transaction Services team. The overall objective is to perform cash and trade processing activities in a fast‑paced environment while focusing on quality, details and accuracy.

Responsibilities
  • Apply basic technical knowledge to ensure efficient customer service that meets quality standards
  • Assist with activities related to compliance and control
  • Perform job duties by following detailed procedures or explicit instructions under direct supervision
  • Aid in internal and external customer contact
  • Serve as a backup processor for team members during high volume periods
  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
  • Appropriately...