Banamex Nte Subgerente De Servicio Distrito Saltillo

The Service Specialist ensures an excellent level of customer service in order to achieve their full satisfaction, managing the resources of the Branch, seeking to generate from the arrival of the client to the branch Exceptional Experiences.
Responsibilities: Coordinate the application of the Attention and Operation Model in Branch Promote the products / Services of the Institution in the clients' yard and intensify with the clients the promotion to make the use of self-service means.
Coordinate adequately the material resources and the employees of the Branch.
Efficiently contribute with the control and security functions with the personnel designated as responsible for this function.
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for ...