Bank Customer Service Representative (Bilingual) - H

Canadian Tire Bank

🌍 100% Remote Part time

Job Description

The Customer Relationship Contact Centre (CRCC) Representative responds to a wide range of telephone inquiries from Canadian Tire Bank Triangle MasterCard members in an effective and courteous manner, while driving an exceptional customer experience. CRCC Representatives receive a diverse set of call types which require the ability to quickly adapt to a fast pace and ever-changing environment. Most customer inquiries are a result of customer credit card usage, statement receipt and marketing programs.


This is a bilingual role for a part-time position.

Applicants residing in ONTARIO, are invited to apply. Unfortunately this role cannot be conducted from outside of Ontario.

What you’ll do 

  • Protect the integrity and security of customer account information 

  • Apply technical/product/process knowledge within varied situations 

  • Shape a positive customer perception of Canadian Tire 

  • Build c...