Bilingual Account Coordinator - French/English
Charger Logistics Inc
Job Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for dynamic individuals with a passion for helping people to join our fast-paced Customer Service team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.
Responsibilities:
- Communicating with customers and responding to their queries (via phone, email, or fax) in a professional and timely manner.
- Track and trace a large volume of customer orders.
- Entering, updating, and processing customer orders on various interfaces.
- Ensure daily delivery schedules are adhered to, and all necessary documentation is returned to head office in an accurate and timely manner.
- Handle client complain...