Job Description
Urrly is seeking a Supervisor for their bilingual contact center in Colombia. The role involves leading a team, coaching agents, and meeting performance goals. You will manage KPIs, handle staffing, and ensure compliance standards are enforced.
The ideal candidate should be bilingual English/Spanish and have at least 2 years of supervisory experience in a contact center setting. This full-time on-site role offers a stable schedule with pay of 4,650,000 COP/month, and weekends may be required based on operations.
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