Bilingual Contact Center Representative, Canadian Banking, Easyline

The Toronto-Dominion Bank (Canada)

🌍 100% Remote Full time

Job Description

Description

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Department Overview

Supportingandhelpingis at the heart of everythingwe doatourcontact centres,and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27millionTDcustomers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow andmake a meaningful difference to our customers,ourcommunitiesandourbusiness.

Job Details

What You’ll Do

As the voice of TD, you’ll be passionate aboutunderstandingour customers.Whether you’reassistingin-boundcustomerswith accountinquiries orresolving an issue byrecommending a TD product or service, you’ll help us offerpersonalizedsupport to ourcustomerswhenever they need it.You’llconsistentlydeliver legendary customer service bymaking it easy, creating value, and delivering trusted advice to our customers.

As a valued member of our Contact Centre Team, you will: 

  • Make people’s day:strive to ...