Job Description
Bilingual Customer Service Representatives (B2 English Level)
Interview in English
- Location: Bogotá, Colombia
- Full-time
- $3,200,000 COP (Gross Monthly Salary)
- On-site
- Permanent Contract
About the Role:
We are looking for detail-oriented and passionate bilingual representatives to join our customer service team specializing in payments and transactions. In this role, you will handle voice interactions, assisting users of a popular U.S.-based financial app similar to Nequi. Customers will contact you to resolve inquiries about the app, transaction issues, and general support questions.
Responsibilities:
- Provide customer support in English via phone calls, addressing inquiries and concerns regarding the payment appli...