Bilingual Customer Service (Usaquén)
Dolce Medical
Job Description
Location: Bogota, Colombia (In-Person Only)
Job Type: Full-Time (42 hours/week)
Languages Required: Fluent English & Spanish (spoken and written)
About the Role
We are a fast-growing medical spa company based in the United States, and we are building an in-house team in Bogota. We are looking for reliable, professional, and friendly bilingual customer service representatives to work from our headquarters.
This is an on-site, full-time position focused on customer service, appointment booking, lead follow-up, and administrative support.
Work Schedule
- 42 hours per week
- 3 full shifts (open to close)
- 1 half-day shift
- Fixed schedule once assigned
- Weekend availability may be required
Responsibilities
Customer Service (Existing Members)
- Answer inbound calls, texts, and messages
- Help clients book, reschedule, and confirm appoi...