Bilingual Patient Portal Support Specialist (24/7)

NTT DATA North America

🌍 100% Remote Full-time

Job Description

NTT DATA North America is seeking a Patient Portal and Technical Support Service Desk Associate in Mexico. This position involves providing comprehensive support for patient portal applications and assisting users in a 24/7 call center. Candidates must be bilingual and possess 1 to 3 years of customer service experience, preferably in a medical setting. Strong communication and organizational skills are essential. This role offers an opportunity to significantly impact the patient experience through dedicated support.
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