Job Description
**Training is done onsite.This position will transition to hybrid after satisfactory completion of both the training period and meeting performance expectations, usually by 120 days after hire.The hybrid model will then require you to work a minimum of two to three days per week in the Gate 1 Travel office location at Calzada De Guadalupe 438, *****, Industrial, CDMX with the balance of days from home, in accordance with the company's needs.
****Description**As a Reservations Service Agent, you'll handle inquiries such as: making modifications; answering questions about trip components, including air, hotels, car rentals and optional tours; assistance with website navigation; and making sure that all aspects of reservations are completed accurately so that customers enjoy a smooth, perfectly organized vacation.This position also handles overflow calls from the Sales department during periods of high volume by welcoming callers, answering questions about destinations, and creatin...