Bilingual Senior Technical Engineer — Contact Center

YDU JC Air Cond & Ref Inc.- Dubai

🌍 100% Remote Full-time

Job Description

YDU JC Air Cond & Ref Inc.- Dubai is seeking a Senior Technical Engineer for its Contact Center. This role focuses on delivering cutting-edge technologies to enhance the efficiency of Global Contact Centers. The ideal candidate will have over 5 years of experience in Contact Center Technology Design and Engineering, complemented by proficiency in the Nice CXone suite. Strong communication skills in both English and Spanish are essential for successful collaboration.