Bilingual Service Desk Agent: Tech Support & Customer Care

Deutsche Telekom AG is seeking a Bilingual Service Desk Agent to provide top-notch technical support in Puebla. Responsibilities include responding to customer inquiries via calls, emails, and chats, and resolving a variety of technical issues.

Applicants should have a degree in Computer Systems or a related field, excellent English communication skills, and customer service experience. This in-person role offers the opportunity to collaborate with teams to solve complex problems.