Bilingual Team LeaderSales Campaign (Bogotá)
KEUKENEXPO
Job Description
Company & Location
KEUKENEXPO – Bogotá, D.C., Capital District, Colombia (Site Buro 25)
Contract & Compensation
- Contract: Full-time, indefinite term
- Salary Range: 3´100.000 COP
- Performance Bonus: without a cap, according to account goals.
Purpose of the Role
We are looking for a motivated and experienced Team Leader (TL) to join our team and support our sales campaign, managing all team and process related issues for the account. This role includes team management activities such as effective process control, monitoring voice standards, performance reporting, value innovation, developing sales skills within the assigned team, and handling escalation resolution. The team will consist of 15‑20 agents on inbound sales.
Key Responsibilities
- Coach/monitor employees in production by providing feedback about individual strengths and weaknesses.
- Ensure team is aware of all updates and cha...