BPO Training Specialist — Customer Experience & Growth

Horatio is looking for a Training Specialist in Bogotá who is enthusiastic and results-oriented. The ideal candidate will enhance and develop training programs in a fast-paced startup environment. Responsibilities include facilitating training sessions, developing training materials, and advocating for customer experience improvements. Candidates should have advanced English proficiency, experience in Training roles within BPO, and strong judgment skills. This is an on-site role.
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