Butler Manager

Qualifications

• Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment
• Professional Butler or luxury service certification such as The International Butler Academy is an advantage
• Previous shipboard experience is highly preferred
• Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as French, Spanish, Italian, Russian, Mandarin, Arabic, Japanese are an asset
• Excellent interpersonal and leadership skills; ability to lead, motivate, and develop a culturally diverse workforce

Duties and Responsibilities

• Ensure delivery of exceptional butler services to guests
• Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently
• Conduct embarkation inspections of all VIP suites
• Ensure in-suite arrival procedures are executed to brand standards