CDI - Floor Manager Lugano (W/M)

Hermès

🌍 100% Remote Full-time

Job Description

People management and development

  • Plan daily activities, setting objectives and assigning tasks to the team

  • Observe the team on the floor and provide ongoing feedback and coaching, supporting their personaldevelopment
  • Participate in recruitment activities in partnership with the leading team and in line with the HR strategy
  • Provide induction for new arrivals and ensure their full integration within the team
  • Define personal development objectives for team members, set expectations and targets, coaching them on improvement areas
  • Conduct Annual Performance Appraisal with team members to support their development and discuss career ambition
  • Propose people development plans to store management and HR
  • Identify training needs and share them with the store management and the training manager
  • Sales and Customer experience

  • Drive the achievement of sales goal through their team mem...