(*) Claims Adjuster 1 - Accident Benefits (Bilingual)

Wawanesa Insurance

🌍 100% Remote Full-time

Job Description

Job Overview

The Claims Adjuster 1, Accident Benefits contributes to Wawanesa’s goal of delivering an exceptional and consistent member experience through the fair and equitable adjustment of low to moderate complexity accident benefit claims. This role is responsible for applying and explaining policy coverages and documenting claim files through the life of a claim. The role is accountable for providing timely service and prompt management of your claims pending from initial report to conclusion.

Job Responsibilities

  • Provide direction and support to our injured members through throughout the claims process, by providing an exceptional member experience delivered with empathy. 

  • Timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.

  • Adjustment of Accident Benefit claims of low to modera...