Client Services Officer

We are looking for a positive, motivated individual with client-facing or administrative experience (Financial Services industry background not essential) to join our wonderful Ballarat office. This is a permanent, full-time, onsite position.

Your role, your contribution! 

• Answering client phone calls as you will be the direct contact for clients and maintaining excellent customer service. 
• Various administration tasks including client database maintenance, document management (scanning), client invoicing, lodging tax returns and ATO correspondence.
• Ad hoc Perform tasks such as managing mail and preparation of meeting rooms. 
   

What you will bring:

• Experience in customer services, administration, or similar front of house role. 
• Strong prioritisation and organisational skills and the ability to deal with change.
• Previous experience using the Microsoft Suite and Teams (or si...