Client Success Manager – Marketing Agency (15+ Accounts)

Tech Savvy Client Success Manager / Account Manager (English)

Location: Remote (U.S. EST hours, 9 AM – 6 PM)

Position: Full-Time | Long-Term Growth Potential

About the Role

We’re looking for a proactive, detail-oriented Client Success Manager to own client relationships and drive retention across 25–30 accounts.

You’ll be the face for our clients in the home-service niched marketing agency. This role requires fluent English (little to no accent) , strong tech-savviness , and a background in marketing/lead generation through ads .

Your mission: keep clients happy, on board, and growing. From onboarding to execution to upsells — you’re the face of the relationship.

Core Responsibilities

Client Communication: Manage daily client communication via Zoom, Slack, email, and Loom with clear, fluent English.

Reporting & Performance: P...