Job Description
Connectivity & Network Engineer - CUCM
Location: Bogota
Contract: Permanent
Experience level: Experienced Professionals
Responsibilities
- Handling escalations
- Ad hoc training
- Mentoring team members
- Attending stakeholders’ calls
Qualifications
- Advanced English level B2 or above
- Call Routing troubleshooting and scenarios
- Certificates (CCNP Collaboration/ CCIE Collaboration)
- Database/SSO
- ILS/ GDPR, ITL/ CTL Concepts
- Expressway, MRA/ MVA, LDAP Integration
- RTMT Trace analysis
- PCD (Prime Collaboration Deployment)