Job Description
Resume must be submitted in English.
By applying you are confirming you speak Portuguese.
Responsibilities
- Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
- Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams.
- Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
- Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer.
- Establish cooperative working relationships with customers.
- Lead forecasting discussions and pipeline reviews with internal colleagues.
- Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.