Core HR and Total Rewards Capabilities SME

Job Description

The Core HR and Total Rewards Capabilities SME is responsible for supporting and optimizing global Core HR and Total Reward processes and solutions—including employee master data management, payroll administration, workforce transactions, and compliance—by leveraging innovative technology, analytics, and efficient business services. This role partners closely with Accenture and GBS in a “Two in a Box” model to ensure seamless management of annual cycles, high-quality service delivery, and continuous process improvement. The position oversees help desk and vendor query portal operations, manages escalations, maintains governance controls, and drives automation, all while embodying O-I’s Blueprint Behaviors and reporting to the Global HR Process Owner. Technology product ownership includes SuccessFactors Employee Central, Compensation, ServiceNow HRSD, and accountability for related HR/payroll interfaces.

PRINCIPAL ACCOUNTABILITIES