CRM Process Consultant

Fidel Consulting KK

🌍 100% Remote Full-time

Job Description


Appealing Points:


Opportunity to work on Japan Life Sciences CRM transformation projects involving Veeva CRM and Vault CRM in a highly collaborative global environment.
Gain exposure to end-to-end business process analysis, stakeholder management, and CRM optimization while working directly with business users and IT teams.
Enhance your expertise in Japan-specific CRM compliance, process improvement, and bilingual communication in Japanese and English within a fast-growing digital transformation domain.


Annual Salary: 8 million yen and above

Job Responsibilities:


Analyzing business process by understanding sales, marketing, medical and customer engagement workflows, identify inefficiencies and do gap assessment
Gathering business requirements by working with various stakeholders and translated business requirements into functional specifications
Stakeholder management by collaborating with business...