Crm Specialist

Nestle Operational Services Worldwide Sa

🌍 100% Remote Full-time

Job Description

**Job Title: CRM Specialist****SUMMARY**:The CRM Specialist plans and coordinates the implementation of CRM campaigns.Working alongside the eCommerce and Media Plan teams, they develop and activate a promotional campaign calendar focused on increasing consumer moments of consumption and branding, with the goal of representing 50% of eCommerce D2C Sales.
**A DAY IN THE LIFE OF...**- Responsible for developing and operating a CRM strategic framework aligned with different audience types, consumer behavior, and moments of consumption.They propose improvements and optimizations to creativity, segments, and communication channels based on results analysis.
- Develop, maintain, and implement a creative calendar and segmentation matrices for different consumer types, including A/B testing.
- Coordinate the collection and analysis of CRM data from over 500,000 consumers.They generate hypotheses, validate them, and suggest data-powered activations with clear business objectives.<...