CSR/Sales Associate - Eurofins Cosmetics & Personal Care, Inc.

Eurofins Canada Cosmetic Testing

🌍 100% Remote full-time

Job Description

Job Description

This position is responsible for fulfilling all customer service responsibilities and coordinate stability studies to support the Cosmetics Division laboratories. This position is responsible for providing exceptional customer service to the company’s current and future clients. Reflecting a positive and professional image of the company is a crucial requirement of this position. The incumbent will be experienced in handling a wide range of customer service and support-related tasks and will be able to work independently with minimal supervision.   

OVERALL OBJECTIVES AND RESPONSIBILITIES

  • Liaise with company customers through phone, e-mail and in person;
  • Maintain superior customer relations;
  • Identify potential customers and sales opportunities
  • Manage customer scheduling of projects;
  • Assist in the development of annual sales forecasts, budget requirements, and sales plan of actions fo...