Customer Account Manager

Jiji Online MarketPlace Limited

🌍 100% Remote Full-time

Job Description

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the “Mobile App of the Year | Shopping and E-commerce” in Kenya. We have had a tremendous impact on our buyers and sellers, positively contributing to their growth.



We are looking for a Call Center Customer Account Managers to boost our revenue growth and profitability.



RESPONSIBILITIES

The following are the duties you will be responsible for:

1. Present, promote, and sell to existing and prospective customers

2. Establish, develop, and maintain positive customer relationships with JIJI clients

3. Achieve agreed upon sales targets and outcomes within the stipulated schedule

4. Expedite the resolution...