Job Description

Additional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.What We Are Looking ForAbout the RoleWe are seeking a passionate and service-oriented Senior Customer Care Representative to deliver an exceptional customer experience aligned with Boston Scientific’s values. The ideal candidate will possess strong communication and problem-solving skills, with the ability to manage complex customer inquiries, complaints, and service requests efficiently and empathetically. You should be comfortable navigating CRM, ERP systems like Sales Force and SAP, docu...