Customer Care Specialist

IMPACT:
• Customer Satisfaction
• Current efficient gaining project(s) completion/success
ACCOUNTABILITY:
• Review of objectives monthly, performance review annually.
COMMUNICATION:
Customer and supplier communication
• Daily communication, both verbal and written, with customers
Internal Communication
• Daily communication, both verbal and written, with internal personnel/auditors/field service personnel and others
will be required.
ENVIRONMENT AND HOURS:
• Work to be done at the Monterrey MX office or from a remote location
• This is a non-exempt position.
REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE:
Entry Qualifications
• High school diploma or associate degree
• Minimum of one to three years related experience and/or training; or equivalent combination of education and
experience.
Skills & Experience
• Minimum two years administrative experience in a team environment desired.
• Work in ISO or anot...