Customer Care Supervisor — Lead a High‑Performing Team

Confidential

🌍 100% Remote Full-time

Job Description

Xe.com is seeking a Customer Care Supervisor for their office in Santiago de Querétaro, Mexico. The successful candidate will lead a dedicated team, ensuring excellent service delivery while handling escalations and driving team growth.

Experience in customer service is required, with skills in communication and analytics being crucial. The role promotes a people-first leadership style, providing ample opportunities for professional development and work-life balance, along with competitive perks.

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