Customer Relations Officer

Jvrecruitment

🌍 100% Remote Full Time

Job Description

THE CLIENT:

Our client is a renowned home builder known for its innovative designs and quality craftsmanship throughout Victoria. They are committed to customer satisfaction and offer diverse customisable home plans to suit various lifestyles and budgets. Their sustainable building practices and exceptional service make them a preferred choice for those looking to create their affordable dream home.

THE ROLE:

As a Customer Relations Officer, you will play a pivotal role in fostering strong relationships with our customers, guiding them through their construction journey with us. Your dedication will ensure that each touchpoint is seamless, supportive, and exceeds expectations. This role requires a range of duties, including but not limited to:

  • Efficient Workflow Management
  • Accurate Record Keeping & Document Management
  • Client File Management
  • Appointment Coordination
  • Contract Preparatio...