Job Description
B2 Customer Service Agent - Barranquilla
You're the player we're missing on this TOP Team!
We are looking for customer service agents.
Responsibilities
Responsible for preventing customers from canceling a service or leaving a company. The role is not just about convincing—it’s about understanding and solving.
- Persuasion skills (Offering alternatives: Discounts, plan changes, benefits)
- Keep every customer engaged with a direct and friendly touch.
Qualifications
- B2 English level
- Problem‑solving skills
- Proactive, responsible, empathic, and a good listener.
Benefits
- Long‑term contract
- Commissions
- Employee fund
- Volunteer programs
- Career plan
- Life insurance coverage
Conditions
- English B2
- Work from site: Blue Gardens
- Schedules training: Monday to Thursday 06:00-15:00, Fri...