Job Description
Discover your 100% YOU with MicroSourcing!
Position: Call Center Representative (Healthcare) - Customer Service, English-speaking, Healthcare/Medical Claims (Intermediate)
Location: Bogota, Colombia
Work setup & shift: Onsite| Day shift
Overview
We are seeking an experienced Call Center Representative with a background in healthcare to join our growing team. The ideal candidate will have strong communication skills, a solid understanding of healthcare operations, and experience handling patient intake and triage efficiently while maintaining accuracy and professionalism.
Key Responsibilities
- Handle calls related to patient inquiries, appointment scheduling, and healthcare services.
- Conduct standard triaging to determine the appropr...