Customer Service Rep (Silao)

SUMMARYUnder close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIESResponds to basic customer inquiries regarding products, provides quotes, and handles order entry.Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.Builds customer relationships to drive repeat business by relating to the customer and driving process improvements.Orders items to ensure appropriate inventory levels are maintained for customers.May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.Responsible for sourcing products in branch inventory, distribution center inventory, or supplier inventory.Determines the most cost‐effective shipping method ...