Customer Service Representative II

American President Lines

🌍 100% Remote Full-time

Job Description

We are seeking a dedicated Customer Service Representative II to join CEVA Air and Ocean Transverse division, based in Mexico City, Alcaldía Benito Juárez. In this role, you will play a vital part in ensuring our customers receive timely, high-quality service across multi-product logistics operations. You will act as a key liaison between customers, operations, and other internal teams, contributing to the seamless execution of international shipping processes.

Position Overview

We are seeking a dedicated Customer Service Representative II to join CEVA Air and Ocean Transverse division, based in Mexico City, Alcaldía Benito Juárez. In this role, you will play a vital part in ensuring our customers receive timely, high-quality service across multi-product logistics operations. You will act as a key liaison between customers, operations, and other internal teams, contributing to the seamless execution of international shipping processes.

Key Respon...