Job Description
Customer Service Representative (Italian Market) – Remote in Greece
Industry: Global Consumer Services
Location: Athens, Greece
Work Model: Fully Remote (from anywhere in Greece)
Training Start Date: 09 March 2026
Languages Required
Italian: C2 (spoken & written)
English: B2
Your Role
As an Italian-speaking Customer Service Representative, you will be the first point of contact for customers of a world‑renowned consumer brand. You will:
Handle customer inquiries via phone, email, and chat in Italian
Provide high-quality, empathetic, and efficient support
Resolve issues and ensure excellent customer satisfaction
Collaborate with internal teams to find fast and effective solutions
Become a product expert through a fully paid 10‑day training program
What You Bring
Native or fluent Italian (C2 level)
English (B2 level) for training and internal communication
Strong communication and active listen...