Customer Service Representative

Trivelta

🌍 100% Remote Full-time

Job Description

Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.
The Customer Service Representative
is the first point of contact for our customers providing helpful, timely, and friendly support across multiple channels. We are looking for dedicated, empathetic and enthusiastic professionals with great communication skills and a passion for helping others.
What You’ll Do
Respond promptly to customer inquiries via email and live chat
Provide accurate information about our products and services
Assist customers with troubleshooting and resolve issues effectively
Document customer interactions and maintain detailed records in our system
Collaborate with the team to improve service and cus...