CUSTOMER SERVICE SPECIALIST

Summary About the position: This position is Non-appropriated Fund (NAF) and is located at the Tama Hills Golf Course, Tama Hills. This is Regular Full Time Position, 35-40 hours a week. Responsibilities Performs and facilitates in the operations of the golf course by directing the flow of play, ensuring rounds are completed within established time frames. Encourages patron interest in scheduled events and tournaments. Welcomes players and verifies registration and payment of fees. Organizes individual players (singles and doubles) into groups. Starts players/groups on-time and adjusts start times to maintain applicable player spacing and walk-ons. Explains and enforces course rules and policy, including the cart policy and daily paths (no-drive areas), hazards, pace of play, play safety, repair areas, course care policy, appropriate dress code and behavior expectations, course yardage information (indicators), location of restrooms and water coolers; and affirms cart readiness and ava...