Customer Service Supervisor Flavors

Job Description

IFF is growing and we are looking for a dedicated and passionate individual to join our Customer Service team!

As the Customer Service Supervisor, you will guarantee purchase orders deliveries to customers and being the intermediary between the plant and customers for local deliveries, solve issues for day-to-day activities, supervise the due dates of the customers' purchase orders, and coordinate all processes relevant to the attention and resolution of complaints and requests from customers. The Customer Service Coordinator will coordinate, revise and inform the status of the orders in-house as well as the sales forecast and be responsible for the reports demanded from the Commercial Director of Mexico.

You will be able to lead the processes of the area and the people under your responsible, motivate, train and help the customer service group, and conduct processes such as evaluation, capacitation, and development of the...